Frequently Asked Questions (FAQ)

1. What services does Pupil Transport offer?

We provide safe and reliable transportation services for:

• School and college students

• Non-emergency medical appointments

• Airport transfers

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2. Which areas in Illinois do you serve?

We offer transportation services throughout Illinois, covering major cities and surrounding suburbs. Please contact us to confirm service availability in your specific area.

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3. How do I book a ride with Pupil Transport?

You can book your ride by:

• Calling our dispatch line

• Filling out the online booking form on our website

• Emailing us with your transport details

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4. Are your drivers trained and background-checked?

Yes, all our drivers are professionally trained, licensed, and undergo regular background checks and drug screenings to ensure passenger safety.

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5. Do you offer transportation for students with special needs?

Absolutely. We provide specialized transport services for students with disabilities or medical conditions, with vehicles equipped for comfort and accessibility.

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6. Can I schedule recurring trips (e.g., daily school pickup)?

Yes, we offer recurring transportation plans for schools, colleges, and medical facilities. Let us know your schedule, and we’ll take care of the rest.

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7. What safety measures do you follow?

Our vehicles are regularly inspected and maintained. We follow all Illinois state regulations and guidelines for student and patient transportation, including seatbelts, GPS tracking, and safe driving protocols.

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8. How much do your services cost?

Pricing varies based on the type of service, distance, and frequency. Contact us directly for a customized quote.

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9. What if I need to cancel or reschedule?

We understand that plans can change. Simply contact us at least 24 hours in advance to cancel or reschedule without any penalty.

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10. How can I contact Pupil Transport?

You can reach us via:
Phone: 312-889-0116
Email: support@pupiltransport.com

Website: www.pupiltransport.com